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SHIPPING & RETURNS

SHIPPING POLICY

All orders will be processed for shipping daily Monday - Friday. Shipping rates might vary depending on your location. Clients in the GCC region, transit time is 5 business days on average.

RETURN & EXCHANGE POLICY

All returns must be authorized within 10 days of receipt of shipment for a credit, less any applicable shipping charges. A 20% restocking fee will be assessed on returns. Please call to get a return authorization number BEFORE you send back the items. Mark the outside cartons with the (RMA) return authorization number. Authorized returns MUST be shipped within 10 days from return approval date to our shipping address. Unauthorized returns will be refused. Any items that are used or improperly handled, or damaged due to improper care will not be eligible to be returned.

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